Emirates

Inspiring engagement every day

Strategic

The big idea was to inspire, motivate and empower crew to represent the brand in its broadest sense every time they interact with all passengers. From a personal point of view James Branding wanted the work to be future proofed; work that would stand the test of time. 

Environmental design does not stop at bricks and mortar. It should reinforce high-end positioning of the Crew Processing Centre and use involvement techniques  that enhance the experience by adding an informative emotional dimension.

With a truly multicultural crew of over one hundred and fifty different nationalities flying to over one hundred destinations there is a clear need to inform the crew about places that Emirates service.

Creative Solution

Our plan was to deliver a three-dimensional brand journey and post-training experience that inspires way beyond the capability of flat artwork.

We further enhanced the brand experience, optimizing impact by selecting and recommending; colours, imagery, fabrics, metals and lighting that gave a more realistic perception of textures and surfaces.

Our understanding of the imperative function of visual messaging, imagery and colour was essential for creating the supportive brand spaces.

Project Summary

  • Brand Strategy
  • Brand Strategy
  • Brand Expression
  • Copywriting
  • Visual Tone of Voice
  • Brand Experience
  • Brand Environment Design
  • Brand Management
  • Brand Environment Execution